Global Services

About the Tax-free store


VenusFort has a tax-free service for visitors from overseas. Check the following requirements when considering a tax-free service.

  • Purchase of at least ¥5,400(including tax) at one store by a customer residing outside of Japan.
  • Show your passport (no photo copies) at the casher.
  • VenusFort restaurants do not offer a tax-free service.
From October 1st, 2014 (Wed) we will be expanding our range of duty-free items.
Look for the "TAX FREE" mark to the Left identify tax-free stores in VenusFort. To check on the most recent tax-free stores, check the Tax-Free store list below.

Currency Exchange Machine


We have set a currency exchange machine from foreign currency to Japanese yen in front of LAOX on the 1st floor, Venus FAMILY.

Supported languages include: English, Chinese, Korean and Japanese.

Accepted foreign currency:
CHF / THB (12kinds)

※Please note that Japanese yen to foreign currency exchange is not available.


At the 2nd floor information, English, Chinese, and Korean speaking staffs are stationed at all times and provides information about VenusFort and stores. Staff members wear flag pins indicating the languages they can speak, so please feel free to ask them.

Venus Features

Global serviceGlobal service

Global service

In addition to always keeping English speaking staff on duty, VenusFort provides an abundance of services to make shopping pleasant for visitors to Japan, like including tax-free stores (40 stores) and accepting China UnionPay Cards at all shops in the mall (except wagon stands).

15 minutes from Haneda Airport

15 minutes from Haneda Airport

A bus going directly to VenusFort leaves from bus stop #14 at Haneda Airport. Going by bus makes traveling a cinch even with luggage in tow. The travel time is a mere 15 minutes by bus, so you can enjoy shopping and gourmet cuisine right away.

Wi2 300 High Speed Internet

Wi2 300 High Speed Internet

In VenusFort, three-hour free Wi2 300 Guest Service starts on August 15th, 2011. You will be able to enjoy it with almost every handheld Wi-Fi (wireless LAN) enabled device including smart phones.

Famous spots and mall facilities

Famous spots and mall facilities

VenusFort has numerous places to enjoy while out shopping like the Church Plaza and the Fountain Plaza. The mall also provides facilities like coin lockers, ATMs, and nursing rooms for worry-free convenience when shopping with babies.

Giant Sky Wheel in palette town

Local information
Giant Sky Wheel in palette town

It’s a landmark in Odaiba, which boasts 100meters in diameter rising 115meters from the ground. You can enjoy the splendid view of 2 towers and 2 bridges: Tokyo Tower, Tokyo Sky Tree, Rainbow Bridge and Tokyo Gate Bride. 16minuites ride in the twilight would be very romantic.